7-Day Return Policy
Hassle-Free Returns
Return most products within 7 days of delivery. Items must be unused and in original packaging.
Window
7 Days
From delivery date
Condition
Unused
In original packaging
Processing
5-7 Days
After receipt
Eligibility Criteria
✓ Eligible for Return
✗ Not Eligible for Return
How to Return
Initiate Return
Go to My Orders, select the product, and click 'Return/Exchange' within 7 days.
Provide Reason
Select the reason for return and provide any additional details.
Schedule Pickup
Choose a convenient time for pickup. We'll arrange free pickup from your address.
Hand Over Package
Give the sealed package to our delivery partner. Get a receipt for your records.
Inspection & Approval
We inspect the product upon receipt (5-7 business days).
Refund Processed
If approved, refund is credited to your original payment method.
Exchange Process
Exchange your product for a different size, color, or model within 7 days of delivery. Same conditions apply as returns.
Exchange Steps:
- 1.Go to your order and select "Return/Exchange"
- 2.Choose "Exchange" and select the new item/size
- 3.Schedule free pickup of your current item
- 4.New item will be shipped upon inspection approval
Note: Any price difference for exchange will be adjusted accordingly.
Refund Timeline
Note: Original shipping charges are non-refundable. Refunds are credited to the original payment method.
Return & Exchange FAQs
Can I return items ordered during sales?
Yes, all items can be returned within 7 days, regardless of when they were purchased.
What if the item is defective?
Contact us immediately with photos. Defective items are eligible for replacement or refund.
Can I exchange for a more expensive item?
Yes, you can exchange for any item. Price difference will be charged to you.
Do I need to pay for return shipping?
No, return shipping is free. We arrange free pickup from your address.
What if my return is rejected?
We'll explain the reason and return your item at no extra cost.